Privacy Policy
Privacy Policy
1. About Strokes Design Studio
Strokes Design Studio is a multidisciplinary architecture, interior design, planning, and project execution consultancy based in Nagpur, Maharashtra.
Our website allows visitors to learn about our services, explore our projects and portfolio, read our content, contact our team, and submit enquiries regarding architecture and interior design services.
2. Information We May Collect
We collect information that you voluntarily provide to us and certain technical information that may be generated when you interact with our website.
When you contact us, submit an enquiry, or request a consultation, we may collect information such as:
- Full name
- Phone number
- Email address
- Message or enquiry details
- Project type
- Property type
- Project location
- Estimated budget
- Design requirements
- Preferred consultation details
- Information you choose to provide about your project
If communication continues after your initial enquiry, we may also receive additional information necessary to understand and manage your project requirements.
3. Project-Related Information
- If you engage Strokes Design Studio for architecture, interior design, consultation, planning, or execution services, we may collect additional project-related information such as:
- Property details
- Site location
- Floor plans
- Measurements
- Site photographs
- Design preferences
- Material preferences
- Budget information
- Project timelines
- Drawings and documents
- Billing information
- Communication records
- Client approvals
- Vendor or contractor information relevant to the project
- Such information will primarily be used for providing, planning, coordinating, and managing the requested services.
4. Information Collected Automatically
- When you visit our website, certain information may be collected automatically by our website, hosting provider, security tools, cookies, or analytics services, where such services are enabled.
- This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Date and time of visit
- Pages viewed
- Referral source
- Time spent on pages
- Website interaction information
- Technical logs and error information
- We generally use this information to understand website performance, maintain website security, and improve the user experience.
5. How We Use Your Information
- We may use the information we collect for purposes including:
- Responding to your enquiries
- Arranging consultation or discovery calls
- Understanding your project requirements
- Preparing quotations or proposals
- Providing architecture and interior design services
- Communicating regarding ongoing projects
- Scheduling meetings and site visits
- Providing project updates
- Coordinating with relevant contractors, vendors, or consultants
- Improving our website and services
- Maintaining website functionality and security
- Responding to customer service requests
- Maintaining business and project records
- Complying with legal and regulatory obligations
- Preventing fraud, misuse, or security threats
- Sending service-related communications
- Where required by applicable law, we will seek appropriate consent before using your personal information for purposes that require such consent.
6. Communication With You
- When you submit an enquiry or provide your contact details, we may contact you through channels such as:
- Telephone
- SMS
- Other communication channels you have requested or agreed to use
- These communications may relate to:
- Your enquiry
- Consultation scheduling
- Project discussions
- Quotations
- Project updates
- Site visits
- Service information
- Follow-up communication
- You may request that we stop sending non-essential promotional communication at any time.
- Operational or project-related communication may still be required where you have an active engagement with us.
7. Cookies and Similar Technologies
- Our website may use cookies and similar technologies to provide essential website functionality and improve visitor experience.
- Cookies are small files stored on your device when you visit a website.
- Cookies may be used for purposes such as:
- Remembering website preferences
- Maintaining website functionality
- Website security
- Understanding website traffic
- Analysing website performance
- Improving navigation and user experience
- Depending on the technologies installed on our website, certain third-party services may also place cookies.
- You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
8. Website Analytics
- We may use analytics services to better understand how visitors interact with our website.
- Analytics information may include:
- Pages visited
- Time spent on the website
- Device and browser information
- General traffic sources
- Website interactions
- Such information may be aggregated or otherwise processed to help us improve website content, navigation, performance, and user experience.
- Where required, analytics technologies will be used subject to applicable consent requirements.
Our website or business operations may use third-party service providers for functions such as:
9. Third-Party Services
Our website or business operations may use third-party service providers for functions such as:
- Website hosting
- Website security
- Email communication
- Contact forms
- Website analytics
- Maps and location services
- Social media
- Cloud storage
- Project communication
- Technical support
These providers may process certain information only to the extent necessary to provide their respective services, subject to their own privacy practices and applicable agreements.
We encourage users to review the privacy policies of third-party platforms before providing personal information directly to them.
10. Social Media Links
- Our website may contain links to platforms such as Facebook, Instagram, LinkedIn, or other social networks.
- When you click on a social media link, you may be redirected to a third-party platform.
- Strokes Design Studio does not control how those platforms collect or process your information.
- Your interaction with such platforms will be governed by their respective privacy policies and terms.
11. Google Maps and Location Services
- Our website may display maps or location information using third-party mapping services.
- When you interact with such services, the third-party service provider may collect information such as your IP address, device information, or location-related data according to its own privacy practices.
- We recommend reviewing the relevant service provider's privacy policy if you use these features.
12. How We Share Personal Information
- We do not sell or rent your personal information to third parties.
- We may share information where reasonably necessary with:
- Employees and authorized team members
- Architects and designers involved in your project
- Contractors
- Consultants
- Vendors
- Material suppliers
- Installation teams
- Technical service providers
- Website hosting or IT providers
- Professional advisers
- Government authorities where legally required
- Project-related information will generally only be shared where reasonably necessary for providing the requested services, coordinating the project, or fulfilling legal obligations.
13. Contractors, Vendors and Project Partners
- Architecture and interior design projects may require coordination with third parties such as contractors, carpenters, manufacturers, suppliers, electricians, plumbers, consultants, and installation teams.
- Where necessary for your project, relevant information may be shared with such parties for purposes including:
- Obtaining quotations
- Procurement
- Manufacturing
- Scheduling work
- Site coordination
- Installation
- Delivery
- Project execution
- We aim to limit information shared with such parties to what is reasonably necessary for the relevant purpose.
14. Legal Disclosure
- We may disclose personal information where disclosure is reasonably necessary to:
- Comply with applicable laws
- Respond to lawful government requests
- Comply with court orders
- Protect our legal rights
- Investigate fraud or misuse
- Protect the safety of our clients, staff, or others
- Prevent or investigate cybersecurity incidents
15. Data Security
- We take reasonable administrative, organizational, and technical measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
- Cybersecurity threats
- However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
- Users should therefore exercise appropriate care when sharing personal or sensitive information online.
16. Data Retention
- We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Managing client relationships
- Completing projects
- Maintaining business records
- Handling warranties or post-project matters
- Meeting accounting and taxation requirements
- Complying with legal obligations
- Resolving disputes
- The retention period may vary depending on the type of information and the nature of our relationship with you.
- When personal information is no longer reasonably required, we may securely delete, anonymize, or archive it as permitted by applicable law.
17. Your Privacy Rights
- Subject to applicable Indian data protection laws and the circumstances in which your information is processed, you may have rights relating to your personal information.
- These may include the ability to request:
- Information about personal data processed about you
- Correction of inaccurate information
- Updating incomplete or outdated information
- Erasure of eligible personal information
- Withdrawal of consent where processing is based on consent
- Grievance redressal regarding the handling of your personal data
- Certain requests may be subject to legal, regulatory, contractual, or record-keeping requirements.
- To exercise an applicable privacy right, you may contact us using the details provided in this Privacy Policy.
18. Withdrawal of Consent
- Where we process personal information based on your consent, you may withdraw that consent by contacting us.
- Withdrawal of consent will apply to future processing, subject to applicable laws and any processing that may lawfully continue for another permitted purpose.
- Withdrawal of consent may affect our ability to provide certain services where the information is necessary for those services.
19. Accuracy and Correction of Information
- We encourage you to provide accurate and current information.
- If you believe the personal information we hold about you is inaccurate, incomplete, or outdated, you may contact us to request an appropriate correction or update.
- We may ask for reasonable information to verify your identity before processing certain privacy requests.
20. Children's Privacy
- Our architecture and interior design services are primarily intended for adults and persons capable of entering into service arrangements.
- We do not knowingly seek to collect personal information from children through the website for marketing purposes.
- If we become aware that personal information relating to a child has been collected in circumstances where parental or lawful guardian authorization is required, we will take appropriate steps in accordance with applicable law.
21. Cross-Border Processing
- Some website hosting, cloud, communication, analytics, or technology service providers may operate infrastructure outside India.
- Where personal information is processed outside India through such service providers, we will seek to handle such processing in accordance with applicable Indian data protection requirements and any restrictions imposed by law.
22. External Websites
- Our website may contain links to websites operated by third parties.
- Once you leave the Strokes Design Studio website, this Privacy Policy no longer governs how another website handles your information.
- We are not responsible for the privacy practices, content, or security of external websites.
- We encourage you to review their privacy policies before submitting personal information.
23. Portfolio and Project Photography
- With appropriate authorization or in accordance with applicable project arrangements, Strokes Design Studio may photograph or document completed projects for purposes such as:
- Portfolio presentation
- Website content
- Social media
- Awards
- Publications
- Design presentations
- Marketing materials
- Where necessary, specific arrangements concerning project photography, client identification, property location, or confidentiality may be agreed separately with the client.
- We aim to avoid publishing personal or sensitive client information without an appropriate basis for doing so.
24. Marketing Communications
- Where legally permitted and appropriate, we may occasionally send information regarding:
- Our services
- New projects
- Design insights
- Offers
- Company updates
- Relevant announcements
- You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe mechanism.
- Your decision to stop promotional communication will not prevent us from sending communications necessary for an active enquiry or project.
25. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect:
- Changes to our website
- Changes to our services
- Changes in technology
- Changes in our information practices
- Changes in applicable laws and regulations
- Relevant announcements
- The latest version will be published on this page with an updated “Last Updated” date.
- We encourage visitors to review this Privacy Policy periodically.
26. Applicable Data Protection Law
- We intend to handle personal information in accordance with applicable laws and regulations in India, including applicable provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable legal requirements, as and when relevant provisions are in force.
- Nothing in this Privacy Policy is intended to limit any rights available to an individual under applicable law.
27. Grievances and Privacy Requests
- If you have a question, concern, complaint, or request regarding your personal information or this Privacy Policy, please contact Strokes Design Studio using the contact information below.
- Please provide sufficient information for us to understand and appropriately respond to your request.
- We may need to verify your identity before acting on requests relating to personal information.
Contact Information
LOCATION
Plot No. 18, Ground Floor, Mahalaxmi Society, Manish Nagar, Near Narendra Nagar, Somalwada, Nagpur, Maharashtra – 440015, India
strokesdeesign@gmail.com
Phone
+91 9325054113 / +91 9860344023
